Courses

  • CSR Training

    10 Lessons

    Get ready to dive into the world of technology and tools that will empower you as a CSR at AIM! This training session will equip you with the knowledge and skills to navigate our essential tools, including DialPad and HubSpot.

  • Ongoing CSR Training

    7 Lessons

  • CSR 101

    11 Lessons

  • CSR 102: Upgrading Callers!

    4 Lessons

    This coaching video and its accompanying quizzes focuses on Upgrading Callers and providing additional Spiritual Care to the souls who call us here at AIM. This is absolutely the most important part of our ministry, and so we are eager to share some key tips and tricks developed by our Chaplain department that will help … Continued